View Our Current Opportunities Below!

ABOUT US

Established in 1914, Royal Ontario Museum (ROM) is a renowned hub of learning and exploration—a source of daily inspiration for its dedicated workforce. As the highest-rated museum in Canada and among the top ten in North America, our employees take immense pride in their association with us. Museum roles span a wide spectrum, encompassing diverse professions such as computer programmers, graphic designers, educators, and curators. We seek individuals who exemplify unwavering dedication to service excellence and hospitality—those who go the extra mile to ensure our Visitors and Members feel truly welcomed and appreciated.

OUR BENEFITS

We offer medical, dental, vision, and Employee Assistance Programs benefits.
We offer a health spending account to support the healthcare needs of our employees.
Based on their role, ROM employees enjoy at least 15 vacation days.
Personal days are provided for employees to take time off for personal matters and well-being.
Permanent full-time employees receive exclusive membership benefits.
Uniforms are provided, cleaned, and maintained by ROM for specific positions.
Exclusive discounts to over 200 attractions via Attractions Ontario.
Our employee benefits package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

DIVERSITY STATEMENT

At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

ACCESSIBILITY STATEMENT

ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview. If you require accommodation or have general inquiries, don't hesitate to get in touch with us at [email protected].

FEATURED OPPORTUNITIES

Vettoretto Curator of North American Archaeology

Hospitality Services Assistant

Toronto, ON, Canada

Part Time

COMMERCIAL ENTERPRISE

Mid Level

Are you passionate about culture, the arts, natural history, and science? Are you keen on how these elements aesthetically come together to tell the many stories of humanity? Join our team at ROM and consider a fulfilling career as a Hospitality Services Assistant.

POSITION SUMMARY:

Become a pivotal team member as a Hospitality Services Assistant and play a foundational role in orchestrating our events. As an ambassador of our institution, you'll ensure smooth transitions, from event set-up to tear down, catering to internal and external ROM functions. Melding dedication with precision, this role offers an exceptional opportunity to contribute to ROM's mission of narrating human stories. If you're detail-oriented, thrive in dynamic environments, and have a heart for service, we eagerly invite you to apply.

RESPONSIBILITIES:

Facilitate seamless event set-up and tear-down, ensuring every detail aligns with ROM's standards.
Efficiently handle furniture and event materials, moving them safely and meticulously.
Uphold beverage and event material inventory, ensuring accurate documentation and readiness.
Collaborate with the Hospitality Service and sales team, ensuring all event projects are executed perfectly.
Utilize various software, from Word and Excel to GroupWise and Delphi, to manage client reports, inventories, and more.
Maintain storage areas, participate in inventory checks, and undertake other relevant duties as they arise.

QUALIFICATIONS:

A minimum of 3 years of experience in the hospitality industry, preferably as a banquet service worker.
Physical fitness is essential, with tasks including lifting heavy items and moving furniture.
Proficiency in MS Office and familiarity with inventory software systems like Freepour and Shopify.
Exceptional communication skills and the ability to work both independently and as part of a team.
Familiarity with Ontario Liquor sales, consumption legislation, and Board of Health by-laws.
French language proficiency would be a distinct advantage.

SALARY & TERMS OF EMPLOYMENT

START DATE: ASAP
OPEN DATE: Open Until Filled
STATUS: Part-time Permanent
EMPLOYEE GROUP: OPSEU Local 543
HOURLY RATE: $24.96 – 28.53
SCHEDULE: Up to 24 hours weekly
PROBATIONARY PERIOD: 420 hours or six (6) months
LOCATION (onsite): Toronto, ON

Diversity Statement
At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

Accessibility Statement
ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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