WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED
Royal Ontario Museum (ROM) is seeking a Data Analytics Intern to join our Audience Insights team through the Young Canada Works at Building Careers in Heritage (YCWBCH) program.

This internship offers a unique opportunity for a recent graduate to contribute to ROM’s growing data and analytics capabilities, supporting the Museum’s transition toward more data-informed decision-making. Working within a collaborative, cross-functional environment, the intern will gain hands-on experience analyzing and interpreting data on visitation, audience engagement, and institutional performance.

The Data Analytics Intern will contribute to meaningful, real-world projects that support strategic planning and operational insights across the Museum. This includes working with a variety of datasets such as survey data, ticketing and CRM data, and digital analytics to uncover trends, generate insights, and support reporting for internal stakeholders.

This role is ideal for a recent graduate with a strong interest in data analytics, who is looking to apply their academic training in a practical setting while building a portfolio of applied analytical work within the arts and cultural sector.

This role will provide exposure to the full analytics lifecycle, from data preparation and analysis to visualization and stakeholder presentation.

HOW YOU WILL MAKE AN IMPACT

• Analyze and interpret data from multiple sources, including visitor surveys, ticketing and CRM systems, and digital analytics platforms, to identify trends and generate actionable insights
• Clean, organize, and validate datasets to support accurate and reliable analysis across Audience Insights projects
• Develop draft dashboards, reports, and data visualizations that support decision-making across departments
• Collaborate with cross-functional teams to understand business questions, define data needs, and translate findings into clear, accessible insights
• Support the preparation of reports and presentations for internal stakeholders, including senior leadership, to communicate key findings and recommendations
• Assist in integrating and reconciling data from multiple systems to improve consistency and usability of reporting outputs
• Document methodologies, processes, and reporting frameworks to support knowledge sharing and ongoing use by internal teams
• Contribute to ongoing analytics initiatives that support ROM’s strategic priorities, including audience engagement, program evaluation, and operational performance

WHAT YOU BRING

• A recent college or university degree in Data Analytics, Statistics, Mathematics, Economics, Computer Science, Business Analytics, or a related discipline
• Foundational experience working with data, including cleaning, organizing, and analyzing datasets through academic projects, internships, or research
• Strong analytical and problem-solving skills, with the ability to identify patterns, trends, and insights within data
• Experience using data visualization tools such as  Power BI, Tableau, or similar
•  Experience writing and interpreting SQL queries
• Ability to communicate findings clearly and effectively, including translating data into insights for non-technical audiences
• Strong attention to detail and a high level of accuracy when working with data
• Ability to manage multiple tasks, meet deadlines, and work both independently and collaboratively
• Experience working with multiple data sources (e.g., survey data, CRM data, or web analytics) is an asset
• Interest in applying data analytics within a museum, cultural, or public sector environment

ELIGIBILITY REQUIREMENTS (Young Canada Works – Building Careers in Heritage Program)

Applicants must meet the following criteria to be eligible for this position:

• Be a Canadian citizen, permanent resident, or have refugee status in Canada
• Be legally entitled to work in Canada and have a valid Social Insurance Number
• Be between the ages of 16 and 30 (inclusive) at the start of employment
• Be a recent college or university graduate (certificate, bachelor’s, master’s, or doctorate)
• Youth from equity-deserving groups are strongly encouraged to apply
• Be unemployed or underemployed at the start of the internship

Priority may be given to candidates who have not previously participated in a Young Canada Works internship program.

SALARY & TERMS OF EMPLOYMENT

• START DATE: June 2026
• END DATE: November/December 2026
• OPEN DATE: April 23, 2026
• CLOSE DATE: May 15, 2026
• STATUS: Full-time contract
• EMPLOYEE GROUP: Non-Union
• EXPECTED COMPENSATION: $27.50 per hour
• SCHEDULE: 35 hours per week for a period of approximately 6 months
• PROBATIONARY PERIOD: The internship period will serve as the evaluation period for this role
• LOCATION (onsite): Toronto, ON

Important Note
This position is funded in part through the Young Canada Works at Building Careers in Heritage (YCWBCH) program. Employment is contingent upon the successful candidate meeting all eligibility requirements and completing the required program documentation.

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

1. Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
2. First interview: A 45-minute in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
3. Candidates may be asked to complete a short, practical exercise related to data analysis.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance.

ADDITIONAL INFORMATION

• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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