WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present, and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are seeking a contracted Human Resources Coordinator to provide high-level administrative and operational support to the Human Resources team, including direct support to the Chief Human Resources Officer (CHRO).

This role plays a critical part in ensuring the smooth functioning of HR operations, including employee data management, reporting, onboarding coordination, and departmental administration. The Human Resources Coordinator supports a wide range of HR processes and initiatives while maintaining a high degree of professionalism, discretion, and confidentiality.

Working collaboratively across the HR team and with stakeholders across the organization, this role contributes to delivering responsive, efficient, and people-centred HR services.

HOW YOU WILL MAKE AN IMPACT

• Provide comprehensive administrative support to the CHRO, including calendar management, meeting coordination, and preparation of materials to support effective decision-making
• Coordinate meetings, logistics, and communications across internal teams and external stakeholders, ensuring timely preparation and follow-up
• Prepare, edit, and produce high-quality correspondence, reports, presentations, and meeting documentation
• Maintain and organize HR files, systems, and records, ensuring accuracy, accessibility, and confidentiality
• Support HR operations by preparing employee documentation, processing employment changes, and maintaining HRIS (Dayforce) data integrity
• Generate and manage HR reports (e.g., seniority lists, contract tracking, union reporting, and workforce data) to support business needs
• Collaborate with Payroll and Finance to ensure accurate data transfer, billing processes, and budget tracking
• Support onboarding processes, including coordinating sessions, preparing materials, and assisting new employees
• Assist with employee services and inquiries related to HR programs such as benefits, onboarding, and employment changes
• Coordinate HR initiatives and events, including recognition programs and internal engagement activities
• Support continuous improvement initiatives by identifying opportunities to enhance HR processes, systems, and workflows
• Provide project coordination and administrative support for HR projects and committees, including tracking timelines, coordinating stakeholders, and preparing reports
• Act as a professional and welcoming first point of contact for the HR department
• Perform other related duties in support of HR operations and ROM’s strategic priorities

WHAT YOU BRING

• A post-secondary diploma or degree in business administration, human resources, or a related field, or an equivalent combination of education and experience
• A minimum of five (5) years of experience in a senior administrative or coordination role; experience in a Human Resources environment is an asset
• Strong organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent attention to detail and a high degree of accuracy when working with data, documentation, and systems
• Strong interpersonal, communication, and client service skills, with the ability to interact professionally across all levels of the organization
• Demonstrated discretion and ability to handle confidential and sensitive information
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and experience working with HRIS systems (e.g., Dayforce) or similar databases
• Experience supporting reporting, data management, and administrative processes
• Ability to work independently while contributing to a collaborative team environment
• Strong problem-solving skills and a proactive, solution-oriented mindset
• Experience supporting budgets or financial processes is an asset
• French language skills are an asset

WHAT WE OFFER

• Benefits coverage: For full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
• Retirement savings: With our optional pension plan, you benefit from an employer-matched Defined Benefit contribution plan, which provides predictable lifetime retirement income, survivor benefits, and early retirement options without the stress of investment decisions.
• And more!

SALARY & TERMS OF EMPLOYMENT

• START DATE: May 2026
• OPEN DATE: April 20, 2026
• CLOSE DATE: Open until filled
• STATUS: Full-time, Contract
• EMPLOYEE GROUP: Non-Union
• EXPECTED COMPENSATION: $66,978 - $78,797 CAD
• SCHEDULE: 35 hours weekly
• PROBATIONARY PERIOD: Six (6) months
• LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

1. Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
2. First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the team's and ROM's needs.
3. Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
4. Third Interview: a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

• Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
• Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
• Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
• Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
• Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance.

ADDITIONAL INFORMATION

• ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
• ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
• This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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