Do you love culture, the arts, natural history, and science? Do you have a passion for understanding how these elements weave together to tell the many stories of humanity? Then ROM may be the perfect place for your career.

Are you ready for a unique opportunity to work in a world-renowned institution that brings history and culture to life? The Royal Ontario Museum (ROM) seeks enthusiastic Security Guards to join our team and protect our employees, visitors, artifacts, and facilities.

POSITION SUMMARY:

Join the Royal Ontario Museum (ROM) as a Security Guard! Monitor alarms, CCTV, and access control systems, conduct patrols, handle crowd control, and respond to emergencies. Investigate incidents, improve security protocols, and ensure safety. We provide on-site training, a uniform and shoe allowance, extra hours, vacation time, and a comprehensive benefits package. Strong control room knowledge and problem-solving skills are required. Protect the history and artifacts of the ROM. Apply Now and join our dynamic team!

RESPONSIBILITIES:

• Use cutting-edge technology to ensure the safety and security of the Museum's employees, visitors, and artifacts by monitoring and operating Alarms, CCTV, & Access Control systems.
• Demonstrate expertise in control room duties and functions such as dispatching, access control systems, and CCTV, and utilize this knowledge to ensure the efficient and effective operation of the Museum's security systems.
• Quickly respond to alarms and investigate incidents to maintain the Museum's security integrity and prevent potential loss or damage.
• Patrol the galleries and other areas of the Museum to maintain a visible security presence and prevent any security incidents from occurring.
• Keep crowds under control during busy events and ensure the safety of visitors.
• Conduct thorough parcel and package inspections to prevent prohibited or dangerous items from entering the Museum.
• Conduct detailed investigations and report all findings and recommendations regarding incidents or accounts on ROM property, providing valuable insights to inform the Museum's security strategy and protocols.
• Respond to all emergency and non-emergency calls professionally and efficiently, working closely with emergency services as necessary.
• Take on other duties as assigned, contributing to a dynamic and diverse team prioritizing the safety and security of the Museum's employees, visitors, and assets.

Join us and make a difference!

QUALIFICATIONS:

• Join the ROM Security team with a Law Enforcement/Police Foundations Diploma.
• Bring at least one full (1) year of previous security experience or an acceptable equivalent in education and experience to the table.
• Hold a valid Ontario Security Guards License in good standing, in accordance with PSIS Act at the time of application.
• Be equipped with First aid and CPR Level "C" and Automated External Defibrillator (AED) Certification at the time of application.
• Possess valid Smart Serve certification at the time of hire to complement your experience.
• Be adept with the knowledge and previous experience using CCTV/Fire Panel/Access Control Systems.
• Be confident in your knowledge of emergency and evacuation procedures.
• Be able to work independently or in a team environment.
• Showcase your conflict resolution skills in a dynamic workplace.
• Benefit from experience working in a hospitality setting (an asset).
• Be physically fit, standing on your feet for an extended period.
• Be equipped with good interpersonal skills and the ability to communicate verbally and in writing effectively.
• Work with a high degree of honesty and integrity.
• Know Microsoft Office and electronic mail.
• Demonstrate a working knowledge of operational security procedures.
• Wear Green Patch safety footwear at all times while on duty.

SALARY AND TERMS OF EMPLOYMENT

START DATE: ASAP
OPEN DATE: November 20, 2024
CLOSE DATE: December 6, 2024
EMPLOYEE GROUP: SEIU, Local 2
HOURLY RATE: $21.68 - $25.52 per hour
SCHEDULE FULL-TIME:  40 hours per week
PROBATIONARY PERIOD:  60 days (full-time) 480 hours
LOCATION: Toronto, ON

ADDITIONAL INFORMATION

• Convenient location accessible by subway; the closest stop is Museum station.
• We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.

NOTE: We ask that you ensure you possess a valid security guard license and first aid and CPR 'Level C' with AED certification at the time of application. Please note that we cannot consider applications from individuals who do not possess these requirements. We appreciate your attention to this matter and thank you for your interest in joining our team at ROM.

The ROM is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

ROM Perks

At the Royal Ontario Museum (ROM), we strive to provide a comprehensive benefits package for our employees. As a full-time employee, you will be eligible for medical, dental, and vision benefits on your first day of work, along with access to a health spending account, short-term and long-term disability benefits, life insurance, and a pension plan. In addition to these financial benefits, we offer our employees 3 weeks of vacation time and personal days to use as needed. You'll also be provided with uniforms, which are laundered and maintained by the ROM, and receive a safety footwear allowance for green patch shoes. And to help you explore Ontario, we provide a discount program for over 200 attractions across the province. These benefits demonstrate our commitment to our employees and their well-being.

Diversity Statement

At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

Accessibility Statement

ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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