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ABOUT US

Established in 1914, Royal Ontario Museum (ROM) is a renowned hub of learning and exploration—a source of daily inspiration for its dedicated workforce. As the highest-rated museum in Canada and among the top ten in North America, our employees take immense pride in their association with us. Museum roles span a wide spectrum, encompassing diverse professions such as computer programmers, graphic designers, educators, and curators. We seek individuals who exemplify unwavering dedication to service excellence and hospitality—those who go the extra mile to ensure our Visitors and Members feel truly welcomed and appreciated.

OUR BENEFITS

We offer medical, dental, vision, and Employee Assistance Programs benefits.
We offer a health spending account to support the healthcare needs of our employees.
Based on their role, ROM employees enjoy at least 15 vacation days.
Personal days are provided for employees to take time off for personal matters and well-being.
Permanent full-time employees receive exclusive membership benefits.
Uniforms are provided, cleaned, and maintained by ROM for specific positions.
Exclusive discounts to over 200 attractions via Attractions Ontario.
Our employee benefits package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions.

DIVERSITY STATEMENT

At ROM, we consider equity, diversity, and inclusion foundational to our institutional success. We seek to foster a workplace that reflects the diversity of the city and province in which we are located and welcome all qualified and experienced candidates to apply, regardless of their gender, age, sex, race, religion, ethnicity, ability, sexual orientation, or gender identity.

ACCESSIBILITY STATEMENT

ROM is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview. If you require accommodation or have general inquiries, don't hesitate to get in touch with us at [email protected].

AV Technician & Media Production Assistant

Toronto, ON, Canada

Part Time

DIGITAL

Experienced

WHO WE ARE
Opened in 1914 and welcoming over 1.3 million visitors annually, the Royal Ontario Museum (ROM) is Canada's most-visited museum, ranking among the top 10 cultural institutions in North America. At ROM, we are dedicated to building and sharing global collections, sharing knowledge, inspiring learning, and fostering community engagement. As a globally recognized field research institute, ROM houses an impressive collection of over 18 million artworks, cultural objects, and natural history specimens, showcased in over 40 galleries and exhibition spaces. We are committed to creating a space where art, culture, and nature intersect, connecting people and communities to the past, present and shared future.

As we continue to work toward our goals to transform and evolve as one of the world’s foremost 21st-century museums, we seek passionate and dynamic team members who embody our mission and values.

WHO WE NEED

We are seeking an AV Technician & Media Production Assistant to support audiovisual operations and media production initiatives across the museum.

Reporting to the Manager, Media Productions, this role is responsible for maintaining and supporting audiovisual systems across exhibitions, galleries, public venues, and events, while also assisting with media production workflows and digital asset management.

The successful candidate will help ensure audiovisual experiences operate reliably and effectively while supporting the creation, organization, and delivery of media content for exhibitions, programming, and institutional initiatives.

This is an ideal opportunity for an early-career audiovisual or media production professional looking to work at the intersection of technology, storytelling, and visitor experience.

HOW YOU WILL MAKE AN IMPACT

Monitor, maintain, troubleshoot, and support audiovisual systems throughout exhibitions, galleries, and public spaces
Assist with the installation, configuration, testing, and decommissioning of audiovisual equipment, including projectors, displays, audio systems, media players, and interactive technologies
Provide technical support for museum events, programs, meetings, performances, and venue rentals
Conduct routine system checks, identify technical issues, and coordinate repairs or maintenance to minimize downtime
Maintain accurate inventories, usage logs, and documentation for audiovisual equipment and systems
Support media production projects through equipment preparation, on-location capture assistance, lighting and audio support, and data management
Collaborate with internal teams, contractors, vendors, and presenters to ensure successful delivery of exhibitions, installations, and events
Contribute to the continuous improvement of AV operations, media workflows, and documentation practices

WHAT YOU BRING

Completion of a two-year college diploma in multimedia production, audio engineering, audiovisual technology, technical theatre, broadcasting, media production, or a related field, or an equivalent combination of education and experience
2–3 years of experience supporting audiovisual systems, media production, live events, or technical production environments
Working knowledge of audiovisual hardware, including projectors, displays, touchscreens, audio systems, media players, videowalls, and related technologies
Experience troubleshooting AV systems and supporting show control, playback, or control software
Foundational knowledge of video, audio, and media production workflows, including equipment setup, file management, ingest, and delivery
Experience supporting video and audio capture in studio, gallery, event, or production environments
Familiarity with media asset management, file organization, digital archives, and naming conventions
Strong computer skills, including experience with PC and Mac operating systems and Microsoft Office applications
Strong organizational, communication, and customer service skills
Ability to prioritize multiple requests and work effectively in fast-paced environments
Ability to work independently while collaborating with cross-functional teams
Ability to regularly work evenings and weekends to support exhibitions, installations, and events
Ability to lift and move equipment, work at heights when required, and remain standing for extended periods during installations and event support

WHAT WE OFFER

Comprehensive benefits coverage: For permanent and full-time contract positions (conditions apply), enjoy paid benefits for individuals and families, a health spending account, and an Employee Assistance Program.
Perks: Free ROM membership for permanent full-time and part-time staff, plus discounts to over 200 attractions through Attractions Ontario.
And more!

SALARY & TERMS OF EMPLOYMENT

START DATE: October 2026
OPEN DATE: August 26, 2026
CLOSE DATE: September 11, 2026
STATUS: Part-time, permanent
EMPLOYEE GROUP: OPSEU
EXPECTED COMPENSATION: $28.09 - $32.09 hourly
SCHEDULE: Up to 24 hours weekly
PROBATIONARY PERIOD: 420 hours or six (6) months
LOCATION (onsite): Toronto, ON

WHAT TO EXPECT IN OUR INTERVIEW PROCESS

Initial conversation: A 30-minute virtual conversation** with a Recruiter to discuss your interest in the role and ROM and how you can make an impact.
Second interview: A 1-hour in-person meeting with the Hiring Manager and relevant team members. You may be asked to present a pre-assigned case study and discuss scenarios relevant to your role. Depending on the position, you might also be given a tour of ROM and receive a preview of your responsibilities and interactions.
Third Interview (if required): a final interview with key stakeholders.

The above-listed process may change or vary based on the nature and scope of the position.

**All virtual conversations and interviews will be conducted via Microsoft Teams and may be recorded.**

WHY PEOPLE CHOOSE ROM

Cultural engagement: Daily interactions with Toronto's diverse culture and international visitors offer insights into social and cultural trends. We champion inclusive community programs and connections through diverse experiences.
Continuous learning: At ROM, expertise and continuous skill development are paramount. Our culture of curiosity and open-mindedness fosters growth beyond traditional career paths.
Passion & fulfillment: Our work in preserving and curating cultural narratives brings deep satisfaction. We are passionate about the arts, global history, cultural diversity, and leveraging digital technologies to enhance accessibility.
Team & culture: ROM promotes a positive workplace with collaborative, supportive teams that encourage creativity and innovation. We value new ideas and collective problem-solving.
Academic collaboration: We are committed to education, partnering with universities and providing student resources, underscoring our dedication to research and accessibility.

If you’re excited about this role, even if your experience differs from the specific requirements, we encourage you to apply. We’re keen to meet candidates who can contribute their talents to our goals, and will consider an equivalent combination of knowledge, skills, education, and experience.

COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
At ROM, we embrace diversity in our exhibits, communities, and teams. We encourage applications from racialized persons, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, and those who can further diversify our ideas. We are committed to equitable employment opportunities and a workplace free from discrimination and harassment.

We welcome and accommodate candidates with disabilities throughout the selection process. Please contact us at [email protected] for assistance.

ADDITIONAL INFORMATION

ROM does not require “Canadian experience.” International applicants with equivalent experience are encouraged to apply.
ROM uses technology-assisted tools (including JazzHR TalentFit) to support the review and screening of applications. All hiring decisions are made by human reviewers.
This posting is for an existing vacancy.

APPLY NOW

Only candidates selected for an interview will be contacted. Please note that all candidates receiving a verbal job offer will be subject to a background check. This includes a criminal background check and verification of professional references, and, other checks depending on the role.

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This position is based onsite at the Royal Ontario Museum in Toronto. Are you able and willing to work onsite?*

Do you possess a college diploma (2-year program or higher) in multimedia production, audio engineering, AV event staging/operations, AV maintenance, technical theatre, radio and television broadcasting, or a related field?*

Relevant Experience: How many years of professional experience do you have in audiovisual services, technical production, media production, event production, or a related field?*

AV Systems Experience: Do you have hands-on experience troubleshooting and supporting audiovisual systems such as projectors, displays, audio systems, media players, touchscreens, or similar technologies?*

AV Installation Experience: Which best describes your experience installing or configuring audiovisual equipment?*

Media Production Experience: Do you have experience supporting video, audio, or media production activities (e.g., camera support, lighting, audio capture, file management, editing, or media preparation)?*

Evening and Weekend Availability: This position requires regular evening and weekend work to support exhibitions, installations, and events. Are you able to work these schedules on an ongoing basis?*

Physical Requirements: Are you able to perform the physical requirements of the position, including lifting and moving equipment, working on ladders when required, and standing for extended periods?*

What is your level of experience using Adobe Premiere Pro?*

Have you used Adobe Audition or similar audio editing software to edit, clean, or prepare audio files?

Have you prepared and exported video or audio files for web, presentation, exhibition, or digital signage playback?*

Digital Asset Organization: Which best describes your experience managing digital media assets?*

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